MX: where your mail goes, and how many places it can go
What we check
We read your domain's MX records over DNS over HTTPS: each mail exchanger host and its priority, in the order sending servers will try them. We then ask one more question: does the domain depend on a single host?
Why it matters
MX records are the only thing telling the rest of the internet where to deliver your email. If the one host they name is down, inbound mail queues at the sender or bounces. Auditors treat inbound email as a core business service, so a single point of failure there is a finding under SOC 2 A1.2 and ISO 27001 A.8.14.
If it is failing
A single MX host means one outage takes your email offline. No MX at all means the domain accepts no mail, which is fine for a parked domain only if SPF and DMARC also say so; otherwise it is an easy domain to impersonate.
How to fix it
Publish two or more MX hosts at different priorities, or use a provider such as Google Workspace or Microsoft 365 that publishes several for you. For a domain that never handles mail, publish a null MX (priority 0, host "."), an SPF record of v=spf1 -all, and a DMARC policy of p=reject.